Frequently Asked Questions
Where are you located?
The Adolphus is located in Downtown Dallas just steps from the new AT&T Discovery District. Our address is 1321 Commerce Street, Dallas, Texas 75202.
What is The Adolphus doing to ensure a safe environment for guests?
For questions about COVID-19, please visit our Safety Protocol page.
Is there an airport nearby?
We’re just seven miles, or a 20-minute drive from Dallas Love Field (DAL). You can also fly into Dallas/Fort Worth (DFW), which is just over 20 miles southeast and a 30-minute drive.
Do you provide airport shuttles?
No, but you can easily order a rideshare, get an airport taxi (from Love Field for $25 one-way; from Dallas/Fort Worth for $50 one-way) or reserve an AircarNow in advance (between $66 and $80).
Is there valet parking?
Overnight valet parking is $36.
Do you have a house car?
The Adolphus courtesy luxury vehicle is available for guest use within a 2-mile radius on a first-come-first-served basis. The courtesy car is available Thursday to Saturday between 12 pm and 10 pm. Note, it is for drop off service only – it’s not available for pick up service.
Is there housekeeping?
Yes, every day of your stay.
How early can we check in?
Our standard check-in time is 3pm, but you’re welcome to enjoy all of our facilities (or grab a drink at The City Hall Bar) while you wait for you room.
How late can we check out?
Check-out time is noon.
Can I bring my pet?
Certainly. We adore pets, and welcome one animal companion per room, up to 35 pounds. Learn more about our pet policy >
Where can I store my valuables?
You’ll find a safe in your guest room, and there are safety deposit boxes at the front desk.
Do you have Parking Space available?
Drive On Over. We’re happy to offer all of our guests the convenience of valet parking services. Leave the keys with us for $36 + tax per day.
Does The Adolphus have gift cards available?
Yes, we do! To learn more about purchasing a gift card, please click here.